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Frequently Asked Questions

Commonly Asked Questions

giftcards

Gift certificates apply toward the retreat cost at the time of booking. If retreat pricing increases, the certificate value (including bonus credit) will be applied to your balance.

Category: giftcards

Gift certificates must be used within two years from the date of purchase.

Category: giftcards

A member of our team will reach out after your gift certificate purchase to introduce themselves and help you explore available retreat dates, share details about our programs, and guide you through the booking process. This person will be your direct point of contact from purchase through retreat confirmation.

Please note that gift certificates cannot be applied through Retreat Guru or direct website bookings. All redemptions are handled personally by our team to ensure your credit is applied correctly and your experience is fully supported.

Category: giftcards

No. Gift certificates can be used toward one or more retreat bookings within two years of the purchase date, until the full value (including bonus credit) has been applied. Any unused balance after two years will expire.

Category: giftcards

Gift certificates purchased during the Holiday Sale already include a discount of 10% or more, and so cannot be combined with other discount codes, offers, or promotions. Gift certificates purchased at face value (without a promotion) can be used in combination with other discounts or promotions, if available, at that time.

Category: giftcards

Yes, gift certificates can be applied to any Soltara retreat program, subject to availability.

Category: giftcards

Yes. In total, a certificate can be transferred up to two times from the original buyer, and it must be used within two years of the purchase date.

Category: giftcards

Absolutely! Many guests buy certificates for themselves to lock in extra value and flexibility for a future retreat.

Category: giftcards

Yes, multiple gift certificates can be applied toward any retreat booking.

Category: giftcards

No. All gift certificate purchases are non-refundable, except in cases where the recipient is not medically cleared to attend a retreat following our intake review process.

Category: giftcards

Questions by Location

giftcards

Gift certificates apply toward the retreat cost at the time of booking. If retreat pricing increases, the certificate value (including bonus credit) will be applied to your balance.

Category: giftcards

Gift certificates must be used within two years from the date of purchase.

Category: giftcards

A member of our team will reach out after your gift certificate purchase to introduce themselves and help you explore available retreat dates, share details about our programs, and guide you through the booking process. This person will be your direct point of contact from purchase through retreat confirmation.

Please note that gift certificates cannot be applied through Retreat Guru or direct website bookings. All redemptions are handled personally by our team to ensure your credit is applied correctly and your experience is fully supported.

Category: giftcards

No. Gift certificates can be used toward one or more retreat bookings within two years of the purchase date, until the full value (including bonus credit) has been applied. Any unused balance after two years will expire.

Category: giftcards

Gift certificates purchased during the Holiday Sale already include a discount of 10% or more, and so cannot be combined with other discount codes, offers, or promotions. Gift certificates purchased at face value (without a promotion) can be used in combination with other discounts or promotions, if available, at that time.

Category: giftcards

Yes, gift certificates can be applied to any Soltara retreat program, subject to availability.

Category: giftcards

Yes. In total, a certificate can be transferred up to two times from the original buyer, and it must be used within two years of the purchase date.

Category: giftcards

Absolutely! Many guests buy certificates for themselves to lock in extra value and flexibility for a future retreat.

Category: giftcards

Yes, multiple gift certificates can be applied toward any retreat booking.

Category: giftcards

No. All gift certificate purchases are non-refundable, except in cases where the recipient is not medically cleared to attend a retreat following our intake review process.

Category: giftcards

Ayahuasca retreat discount